Welcome to DEJAVU.COM. The DEJAVU.COM website (the “Site”) is comprised of various web pages operated by Deja Vu Services, Inc. DEJAVU.COM is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of DEJAVU.COM constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

IMPORTANT! PLEASE READ CAREFULLY BEFORE MAKING YOUR PURCHASE!

YOU WILL RECEIVE A CONFIRMATION OF YOUR ORDER ONCE PURCHASED. THIS IS YOUR TICKET. CHECK YOUR SPAM OR PROMOTIONS FOLDER FOR EMAIL CONFIRMATION.

Entry and package are not valid without receipt and valid ID — no exceptions! No ticket will be mailed. This package is good for one-time use only on the date of reservation. For best accommodations, please purchase at least 48 hours prior to your reservation date.

VIP Seating and T-Shirts are limited availability. A drink minimum may apply. Locations that do not serve alcohol offer non-alcoholic champagne only. May not be valid for special events or feature performances. Valid ONLY at the location shown on the emailed receipt. No refunds. Management reserves all rights.

Privacy

Your use of DEJAVU.COM is subject to Deja Vu Services, Inc.’s Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

Electronic Communications

Visiting DEJAVU.COM or sending emails to Deja Vu Services, Inc. constitutes electronic communications. You consent to receive electronic communications and agree that all agreements, notices, disclosures, and other communications provided to you electronically satisfy any legal requirement that such communications be in writing.

Deja Vu Services, Inc. does not knowingly collect personal information from persons under 13. If you are under 18, you may use DEJAVU.COM only with permission from a parent or guardian.

Links to Third-Party Sites & Services

DEJAVU.COM may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Deja Vu Services, Inc., and Deja Vu Services, Inc. is not responsible for the content of any Linked Site, including any link contained therein or any changes or updates.

Certain services made available via DEJAVU.COM are delivered by third-party sites and organizations. By using any product, service, or functionality originating from the DEJAVU.COM domain, you acknowledge and consent that Deja Vu Services, Inc. may share information with third parties with whom Deja Vu Services, Inc. has a contractual relationship to provide requested services to users.

No Prohibited Use / Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use DEJAVU.COM strictly in accordance with these Terms.

As a condition of using the Site, you warrant that you will not use it for any unlawful or prohibited purpose. You may not use the Site in any manner that could damage, disable, overburden, or impair it, or interfere with anyone else’s use and enjoyment.

All content on the Site—including text, graphics, logos, images, compilations, and software—is the property of Deja Vu Services, Inc. or its suppliers and protected by intellectual property laws.

You agree not to modify, publish, transmit, reverse engineer, create derivative works, or exploit any content found on the Site. Content is not for resale. No license is granted except as expressly authorized in these Terms.

Use of Communication Services

The Site may include forums, chat areas, bulletin boards, communities, calendars, or other communication facilities (“Communication Services”). You agree to use them only to post material that is proper and related to the specific service.

Prohibited actions include (but are not limited to):

– Harassment, defamation, or threats

– Uploading inappropriate, obscene, or unlawful content

– Uploading copyrighted materials without permission

– Uploading viruses or harmful files

– Advertising or soliciting without authorization

– Conducting surveys, contests, or chain letters

– Collecting information about others without consent

– Violating any applicable laws or guidelines

Deja Vu Services, Inc. is not obligated to monitor Communication Services but reserves the right to do so and to remove content at its sole discretion.

AI-Assisted Communications

Some communications on our website, call center, or chat functions may be assisted or generated by artificial intelligence (AI) systems. While we strive for accuracy, AI responses may contain errors. By using our services, you acknowledge and consent to the use of AI in customer interactions. All AI-assisted communications may be reviewed for quality, compliance, and accuracy.

Posted Materials

Deja Vu Services, Inc. does not claim ownership of materials you submit to DEJAVU.COM (“Submissions”). However, by providing a Submission, you grant Deja Vu Services, Inc. and its affiliates a license to use it in connection with their Internet businesses, including rights to copy, distribute, display, perform, and publish your Submission.

You warrant that you own or control the rights to your Submission.

International Users

The Service is operated from the USA. If you access it from outside the USA, you are responsible for complying with local laws. You agree not to use Deja Vu Services, Inc. content in any country or manner prohibited by applicable regulations.

Indemnification

Liability Disclaimer

THE SITE AND ALL INFORMATION, PRODUCTS, SERVICES, AND GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DEJA VU SERVICES, INC. DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

IN NO EVENT SHALL DEJA VU SERVICES, INC. BE LIABLE FOR ANY DIRECT OR INDIRECT DAMAGES, INCLUDING LOSS OF PROFITS OR DATA, ARISING OUT OF USE OF THE SITE.

Your sole remedy for dissatisfaction with the Site is to stop using it.

Refund Policy

There are no refunds.

Packages are valid for one (1) use only on the date of the reservation.

Handling Fee Policy

A handling fee of up to 10% may apply to certain transactions. This fee covers costs such as:

– Payment processing

– Order verification and fraud prevention

– Regulatory compliance

– Administrative and platform overhead

Handling fees are non-refundable, unless required by law.

Termination

Deja Vu Services, Inc. may terminate your access to the Site at any time, without notice. This agreement is governed by the laws of the State of California.

If any part of this agreement is found invalid, the remaining sections will continue in full force.

This is the entire agreement between the user and Deja Vu Services, Inc.

Changes to Terms

Deja Vu Services, Inc. reserves the right to change these Terms at any time. The most current version will supersede all prior versions.

Contact

Deja Vu Services, Inc.

8252 E LANSING ROAD

DURAND, MI 48429

UNITED STATES

office@dejavu.com

Deja Vu Services LLC (“Deja Vu Services,” “we,” “us,” or “our”) operates this website and provides all related information, content, features, tools, products, and services (collectively, the “Services”) in order to offer you a curated shopping and customer experience. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or when you otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.

By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect or Process

“Personal information” refers to information that identifies or can reasonably be linked to you or another individual. Personal information does not include anonymous or de-identified data that cannot reasonably be used to identify you.

Depending on how you interact with the Services, where you live, and what information you provide, we may collect or process the following categories of personal information:

Contact details:

Name, billing address, shipping address, email address, and phone number.

Financial information:

Credit or debit card details, payment card information, transaction information, and payment confirmation data (processed securely through third-party payment processors).

Account information:

Username, password, security questions, preferences, and account settings.

Transaction information:

Products viewed, placed in cart, added to wishlist, purchased, returned, exchanged, or canceled, along with historical transaction data.

Communications:

Information you provide when you contact customer support or correspond with us.

Device information:

Device type, operating system, browser type, IP address, and similar technical details.

Usage information:

Pages visited, features used, links clicked, and your interactions with the Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you when you create an account, make a purchase, communicate with us, or interact with the Services.
  
  
• Automatically from your device or browser through cookies, analytics tools, and other technologies.
  
  
• Service providers who assist in operating the Services (e.g., IT hosting, payment processing, shipping, marketing, analytics).
  
  

Business partners or third parties who help us provide or improve the Services.

How We Use Your Personal Information

We may use your personal information for the following purposes:

1. Provide, Tailor & Improve the Services

We use your information to operate the Services, process payments, fulfill orders, manage your account, facilitate returns or exchanges, customize your experience, and provide product recommendations.

2. Marketing & Advertising

We may send promotional emails, text messages, or mailings, and display advertising based on your activity on the Services. You may opt out of promotional emails at any time.

3. Security & Fraud Prevention

We use personal information to verify your identity, detect or prevent fraud, ensure a secure shopping experience, and protect the Services.

4. Communications & Support

We use your information to respond to your inquiries, provide customer support, and maintain our relationship with you.

5. Legal & Compliance

We use personal information as required by law, to respond to lawful requests, and to enforce our terms or policies.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate business purposes, including:

• Service providers who assist with payment processing, IT hosting, data storage, analytics, customer support, order fulfillment, and shipping.
  
  
• Business or marketing partners who help advertise or promote our products and services.
  
  
• Third parties you authorize or request such as social media integrations or shipping partners.
  
  
• Our corporate affiliates within the Deja Vu Services LLC ownership structure.
  
  
• As part of a business transaction, such as a merger, acquisition, sale, or bankruptcy.
  
  
• For legal reasons, including compliance with laws, subpoenas, warrants, or enforcement of our policies.
  
  

We do not sell your personal information.

Automated Decision-Making & AI Communication

We may use automated systems, including AI tools, to assist with customer service, fraud prevention, or operational decision-making (such as determining handling fees or risk-based flags). Automated interactions may be monitored for quality and compliance.

By using the Services, you consent to this use of automated tools.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in your jurisdiction. If you believe a child has provided us with personal information, please contact us to request deletion.

As of the date of this Privacy Policy, we do not knowingly “sell” or “share” the personal information of individuals under 16 years old.

Security & Retention

We implement reasonable technical and organizational measures to protect personal information. However, no security system is perfect, and we cannot guarantee complete security.

We retain personal information only as long as necessary to:

• Provide the Services
  
  
• Maintain your account
  
  
• Fulfill legal obligations
  
  
• Resolve disputes
  
  

Enforce our agreements

Your Rights & Choices

Depending on your location, you may have some or all of the following rights regarding your personal information:

• Right to Access / Know
  
  
• Right to Delete
  
  
• Right to Correct
  
  
• Right to Data Portability
  
  
• Right to Opt Out of Sale or Sharing (where applicable)
  
  
• Right to Restrict or Object to Processing
  
  
• Right to Withdraw Consent (when processing is based on consent)
  
  

You may also manage communication preferences by unsubscribing from promotional emails.

If permitted by law, you may authorize an agent to act on your behalf, subject to verification requirements.

We will not discriminate against you for exercising your privacy rights.

Complaints

If you have concerns regarding our privacy practices, you may contact us using the information below. You may also have the right to lodge a complaint with your local data protection authority, depending on your jurisdiction.

International Transfers

Your information may be transferred, stored, and processed outside your country of residence. When we transfer personal information internationally, we use recognized safeguards such as Standard Contractual Clauses or equivalent protections.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this website with an updated “Last Updated” date. Additional notice may be provided where required by law.

Contact Us

If you have questions about this Privacy Policy or would like to exercise your rights, please contact us:

Deja Vu Services, Inc.

8252 E LANSING ROAD

DURAND, MI 48429

UNITED STATES

office@dejavu.com

Deja Vu Services LLC is the data controller for purposes of applicable data protection laws.

There are absolutely no refunds. VIP Packages are good for one (1) use only and are only valid for the date of reservation.

Seating and reservations are limited. Staff and goods/services are reserved in advance to accommodate package purchases. ALL SALES ARE FINAL. Consumer understands and agrees to this policy prior to purchase.